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Our Fundamental Commitment to Your Safety: An Update on Our Core Principles

Our mission has always been to provide clarity. Today, we're reinforcing that mission with a critical update: a new, safety-first protocol designed to protect our most vulnerable users. Your well-being is and will always be our highest priority.

Our Fundamental Commitment to Your Safety: An Update on Our Core Principles

At BreakupHelper, our mission has always been to provide clarity during life's most confusing and emotional crossroads. As our platform has grown, so has our responsibility to ensure that the search for clarity is always conducted in a safe and supportive environment. Today, we are reinforcing that responsibility with a new protocol that represents our most important commitment: our commitment to you.

We recognize that relationship struggles exist on a wide spectrum. A healthy relationship has disagreements; an unhealthy one has a power imbalance. A tough patch involves sadness; a toxic dynamic involves fear. We built this protocol because we understand that the 'fog of confusion' in a harmful relationship is profound. Providing a standard analysis in that context would be an irresponsible disservice. Our duty is not just to provide data, but to ensure that data serves your ultimate well-being and safety.

Introducing Our Safety-First Protocol

Effective immediately, we have implemented a new, mandatory screening layer for our assessment process. This isn't just a feature; it is a fundamental change to how we operate, designed to protect and empower.

  • Confidential Screening for Harm: Our system confidentially reviews every assessment for patterns that indicate emotional, verbal, or financial abuse, such as isolation, gaslighting, and coercive control. This happens automatically and privately.
  • A Shift in Priority: If these patterns are detected, our system immediately pauses the standard analysis. We believe a relationship score is meaningless when a safety strategy is essential. In that moment, your well-being becomes the one and only metric that matters.
  • A Focus on Action and Support: The user is then guided to a different, specialized response. This is not an analysis but a toolkit, containing a personalized safety plan, guidance on how to document events, and direct links to professional support organizations who can provide real-world, expert help.

New Tools to Support Your Journey

In support of this commitment, we have also published a new suite of free, in-depth resources designed to provide education and practical tools for those in difficult situations. These include:

These resources are available now to everyone in our Resources library, ensuring that vital information is accessible to all.

Our work on this front is not done. This protocol is a foundational element of our ongoing commitment to developing AI that is not only intelligent but also wise, compassionate, and, above all, safe. Your trust is the most valuable asset we have, and we are dedicated to earning it with every decision we make. Thank you for being a part of this important journey.